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| Basic Introduction to Computers – 4 hrs |
History of Computers
Types of Computers
Components, Features and System Design
Identifying the different parts of computer
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| Microprocessor Types and
Specification – 2 hrs |
Processor Specification
Intel-Compatible Processors
Processor Types |
| Motherboard and Buses – 4 hrs |
Mother Board Components
Intel and Non-Intel Chipsets
BIOS, CMOS, Type of I/O Buses,
DMA Channels, IRQs, I/O Port Address |
| Memory – 2 hrs |
Memory Basics
Types of Memory
Memory Speed
Cache Memory
System Logical Memory Layout |
| Power Supply and case – 4hrs |
Power Supply Function and Operation
Switch Mode Power Supplies SMPS Connectors
SMPS Voltages
Voltage Stabilizers
UPS as Backups
Types of UPS
UPS Specification |
| Input - Output Interfaces – 4 hrs |
Serial, Parallel, USB, FireWire,
ST-506, IDE, SCSI, SATA |
| Magnetic Storage – 2 hrs |
Principles of Magnetic Storage
Formatting
Capacity Measurements |
| Floppy drive – 2 hrs |
Floppy Drive Basics
Types of Floppy Disk Drive
Drive Components
File Allocation
Drive Installation |
| Hard disk drive – 4 hrs |
Hard Disk Basics
File Allocation
Formatting – low and high
Using Disk Manager |
| Tape Drives – 2 hrs |
Tape Backup Standards
The QIC Standards
Tape Drive Installation
Tape Drive Backup Software |
| Optical Storage – 4 hrs |
CD R / RW
CD – ROM Driver Basics
Drive Specification
Loading Mechanism
Drive Formats
CD – Writers Basics
Drive Installation & Usage |
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| DVD (Digital Versatile Disks) |
DVD – ROM Basics
DVD Specification
DVD Standards
DVD – Writers Basics
Drive installation & Usage |
| Input Devices Keyboard – 2Hrs |
Basics functions
Types of Keyboard
Compatibility
Keyboard Technology |
| Mice – 2Hrs |
Basics functions of Mouse
Types of Mouse
Mouse Interface |
| Printers – 4Hrs |
Printer Technology
Laser, Inkjet, Dot Matrix
Color Printing
Printer Drivers |
| Display – 6 Hr |
Monitor Basics
Monochrome vs Color
Digital, Analog, TFT, LCD
Display Adapters
VESA SVGA Standards
Video Adapter Components
3D Graphics Accelerators |
| Audio – 2Hrs |
Audio Adapter Features
Audio Adapters Concepts and Terms
Audio Adapter Applications
Audio Adapter Installation |
| Network Interface Cards – 2Hrs |
Need for NIC
Type of NIC
NIC Types
NIC Connectors |
| Modems – 2 Hrs |
Need for Modem
Types of Modem
Internet connection |
| Miscellaneous Devices – 4 Hrs |
Scanner, TV Tuner Cards
WEB Camera, Laptops
Notebooks, Dumb Terminals |
| Assembling and Disassembling – 4 Hrs |
| Preventive Maintenance –2Hrs |
Diagnostic Software
PC Maintenance Tools
Maintenance Procedure
Upgrading your PC |
| Troubleshooting – 6 Hrs |
Boot Problems
Motherboard, Devices
Modem Problems
NIC & Network Problems
Sound Card Problems
Video Problems, etc., |
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| DOS 6.2 DOS Fundamentals |
Booting DOS
Starting and Restarting a PC
Using DOS Commands
Batch Files, Controlling DOS
DOS Editor, Files and Directories
Comparing Files and Disks
Formatting Floppy Disks
Protecting Data on Disks
Setting Up a Hard Disk
System Configuration Files
Configuration Commands
Memory Management
System Diagnosis |
| Win95/98/ME Basics |
Win98 Architecture
Basic Features,
Boot Sequence
Installation Process
Multimedia Configuration
System Administration
Configuring Win98
Printers, Networking, Utilities,
Using Outlook Express |
| Anti-virus Software |
Introduction to Computer
Viruses, Worms, Trojan Horses. Macros etc.
Installing & Configuring Anti-virus Software
(Server & Client)
Updating Anti-virus
Virus Removal & Prevention |
| Windows 2000 /XP Professional |
General
Introduction
Version Differences
New Features
Customizing Windows 2000 Professional |
| Installation |
Installation Prerequisites/HCL
Installation Methods |
| Management |
Setting up & Managing User
Setting up & Managing Group Accounts,
MMC, Services
Service Packs, ICS
Managing Data Storage
Disk Management |
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| File Systems |
DFS, EFS, and Compression
FAT and FAT32, NTFS |
| Printers |
Installing printer locally
Accessing a Remote printer
Implementing Security |
| System Maintenance and Optimization |
Auditing Resources & Events,
De fragmentation, Performance,
Scheduled Tasks, Disk Quotas, ERD,
Backup & Restore, Troubleshooting
Using Outlook Express |
| Linux Desktop Essentials |
General
Introduction
Features |
| Installation |
Linux Workstation class installation and configuration
Installing new applications on Linux
Using of a dual booting system |
| Linux Commands |
Basic command on the shell
Popular text editors on the shell |
| Working with Graphics |
The X windows system
Configure and customize your Linux Desktop
Use and configure the GNOME graphical
user interface
Using GNOME application
GUI utilities |
| Linux Tools |
Using Open office suite
Working with graphic image editor
Creating files with cross-platform
compatibility such as PDF
Open, read, edit, save and send files
created under other operating system |
| Using Basic Services |
Configuring printers
Configuring an internet connection
Configuring email accounts for
corporate & personal use. |
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| General |
Introduction to Networking
Basic elements of Networking
Networking and its uses |
| Types of Networks |
LAN
MAN
WAN (Enterprise & Global)
Peer-to-peer
Client-Server |
| Network Topology |
BUS
STAR
RING
MESH
CELLULAR
HYBRID |
| ransmission Media |
Cable
Co-axial, Twisted Pair & Fiber Optic cables
Wireless
Radio, Infrared & Micro waves |
| Network Devices |
Repeaters
Hubs
Switches
Bridges
MUX
MAU
Routers
Brouters
Modems |
| Transmission Media Connectors |
| T-BNC, RJ –11, RJ-45, etc., |
| Cabling Standards |
Jack Panel
I/O ports
Structured Cabling Guidelines |
| OSI Model |
Application Layer
Presentation Layer
Session Layer
Transport Layer
Network Layer
Data-Link Layer
Physical Layer |
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| Protocol Stacks |
IPX/SPX Model
IPV4
IPV6
Apple Talk |
| IP Addressing |
Address Classes
Binary <- -> Decimal Representation
Classful Masks
Private Address Space
Subnet Masks |
| Routing & Switching |
Circuit Switching
Packet Switching
Routing Table
Link State
RIP, OSPF
Network Services & Protocols
File, Print, Database, Messaging,
Application & Specialized Services.
DNS, DHCP, HTTP, FTP, Telnet, SMTP, NNTP, POP3, IMAP4, HTTPS, SSL, BOOTP, L2TP, PPTP, IPSec, Kerberos, SNMP, etc., |
| WAN Technology |
Serial Connectivity, X.25, FDDI, ISDN, ATM, Frame Relay, CSU/DSU, etc., VPN, Proxy Servers, Firewalls RAID, Network Attached
Storage, Storage Area Networks, |
| Network Administration |
NOS
Backup
Client Server
Clustering
Documentation
Security
Scenarios |
| Network Cards |
Cable Crimping
Configuration
Installation |
| Troubleshooting |
Analyzers, Hardware-Related Problems,
Logging Events
Monitoring Trends and Performance
Network
Software
User-Related Problems |
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| General |
Introduction to Windows XP Professional
Version Differences/New Features
Windows Installer
Customizing Windows XP Professional |
| Installation |
Installation Prerequisites/HCL
Installation Methods
Attended
Unattended
Over the Network
Upgrading previous versions
Remote Installation Services
Application Installation
Hardware Installation
Device Drivers
Multiple Boot Configurations |
| Management |
Setting up & Managing User
Setting up & Managing Group Accounts
MMC
Services
Service Packs
Managing Data Storage
Disk Management |
| File Systems |
DFS
EFS
Compression FAT and FAT32
NTFS
Offline Folders |
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| System Maintenance and Optimization |
De fragmentation
Performance
Scheduled Tasks
Windows Update Manager |
| Security |
Authentication
File and Share Security
Securing Resources
NTFS Permissions
Administering Shared Folders and Resources
Auditing Resources and Events
Disk Quota
Firewall |
| Printers |
Installing printer locally
Accessing a Remote printer
Implementing Security to printers |
| Networking |
File and Printer Sharing
Mobile Computing
Understanding DNS
Understanding TCP/IP
Remote Desktop Connection
Terminal Service Web Connection
Internet Connection Sharing and Firewall Configuration |
| Troubleshooting |
Advanced Recovery Options
Backup & Restore
Domain Logon and Authentication
Hardware and Driver Issues
Using Files and Setting Transfer wizard |
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| General |
Introduction to Windows 2003 Server
Version Differences/New Features
Windows Installer
Customizing Windows 2003 Server |
| Installation |
Basic Attended
Unattended Installation
Remote Installations Service
Upgrading from Windows 2000 |
| Active Directory & DNS |
Configuring Directory Services
Directory Services Terminology
Domain Administration
Domain Planning
Domains and Forest Structures |
| Server Administration |
User Accounts
Group Accounts
Computer Accounts
Profiles |
| Disks and File Systems |
Administering File Systems, Shares, Advanced Disk Management, Distributed and Remote File Systems, File Systems, Replication, and Fault Tolerance, Shadows Copies, Disk Quota
Printers
Installing & Configuring Local Printer
Installing & Configuring Remote Printer, Using IPP |
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| Security |
Configuring Security
Group Policies
Security Templates
Security and Kerberos
Auditing System Resources |
| Server Configuration |
Network Configuration
Remote Desktop Administration
IIS 6.0
Terminal Servers
Terminal Service Web Connection
Internet Connection Sharing
RAID
Performance Monitoring
Performance Tuning |
| Maintenance |
Disaster Recovery
Backup & Restore
Using ASR
Server Optimization
Software and Updates
Storage |
| Troubleshooting |
Boot up failure
Client and Connectivity Problems
Network Problems
Permissions
Print Services Problem |
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